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If you have a technical problem, suggestion, account or download issue, failed URL, or anything else we should know about, fill out the form below and send us the details.

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Good reports are specific.

Tell us what you were trying to do, what happened, and what you expected instead. If the issue involves a source page, include the URL or file type and any visible error message.

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What to include

A few details make follow-up much faster.

For technical problems, include the Capturizer version, Windows version, selected outputs, source URL or local-file type, whether an AI provider API key was configured, and the last few log lines if you have them.

Support checklist

Capturizer version
Windows 10 or Windows 11
Source URL or local-file type
What you expected to happen
Selected outputs such as video, audio, transcript, article, or Word document
Any visible error message